Brightlane Learning Privacy Policy for SMS Communications

Brightlane Learning may communicate with students’ families and caregivers via SMS/MMS for informational and operational purposes related to our services. Messages may include scheduling and appointment coordination, reminders, program updates, and resource information connected to academic support services.

Consent (Opt-In)

You provide express consent to receive SMS/MMS messages when you submit a mobile phone number through our website and agree via our SMS opt-in page:
https://brightlanelearning.org/sms-opt-in/

Message frequency may vary. Message and data rates may apply.

No mobile opt-in information will be shared with third parties for marketing purposes.

Opt-Out and Help

You may opt out at any time by replying STOP.
For assistance, reply HELP.

Information We Collect and How We Use It

When you opt in, we may collect:

  • Your mobile phone number

  • Your consent/opt-in status and timestamp

  • Basic message delivery data (e.g., whether a message was delivered)

We use this information only to operate and support the SMS program, communicate service-related information, and maintain compliance and program records.

Sharing of Information

Brightlane Learning does not sell, share, or distribute mobile phone numbers or SMS/MMS consent information to third parties for marketing or promotional purposes.

We may use trusted service providers to deliver SMS/MMS messages on our behalf (such as messaging or communications platforms). These providers may use your information only to provide services to Brightlane Learning and are not authorized to use it for their own marketing.

Terms & Conditions

SMS Terms & Conditions: https://brightlanelearning.org/sms-terms/

Carrier / Delivery Disclaimer

Mobile carriers are not liable for delayed or undelivered messages.

Support / Contact

Brightlane Learning
2955 N Meridian St, Suite 250
Indianapolis, IN 46208
Phone: (317) 202-9100
Website: https://brightlanelearning.org/